When you think about IT, technology comes to mind. A managed services company helps you implement and maintain an IT infrastructure. It gives you confidence that your technology has what it takes to support organizational agility and growth, not hinder it.
But at the end of the day, IT isn’t about investing in bigger and better technology. It’s about people. It’s about helping employees become comfortable with the tools and systems deployed to make their jobs easier. If your employees don’t understand or see the value of the technologies available to them, they’ll continue to do things in outdated and less efficient ways.
People-Focused Managed Services
During our founder’s enterprise IT career, she had the opportunity to meet with executive teams all over the United States while building IT transition plans for acquisitions. And she became acutely aware of this fact. She realized when we focus on the people using the technology, we get the most out of those technologies.
And so TenisiTech was born — a managed IT company that understands what your people are capable of when they understand the amazing tools at their disposal.
Compliance – Driven IT Solutions
People first. It seems simple. But your security environment must be secure and compliant. So we leverage best security practices and applicable regulatory requirements when building an IT practice, developing an IT strategy, and implementing infrastructure. The result is a secure and reliable environment within which employees can be productive.
A Balanced Approach to Managing Technology
Our mission is to solve the complicated problems to achieve this perfect balance of security and compliance with productivity so you get the most out of your technology investment.
TenisiTech is hyper-focused on defining IT leadership by building a holistic IT strategy – including roadmaps and budgets to achieve the strategy. Learn more about how we approach this with IT Consulting and CIO Advisory Services.
Your Partner in IT
We take responsibility for managing your IT environment seriously. Our goal is to become your partner, not just another outsourced service. Here’s how we accomplish that.
Non-Transactional Client Relationship
We create a non-transactional relationship with you. This allows us to become your partner, not just another service expense on the budget. Because you pay one flat rate regardless of the tech issues we have to solve, we’re incentivized to develop lasting solutions that reduce downtime and the need for tech support. That saves us both time and money. Our goals are aligned.
Non-Transactional Employee Relationship
We hire passionate, solutions-oriented IT people and also maintain non-transactional relationships with them. They get paid more when the IT environments they’re responsible for work well, not based on the number of hours they spend fixing things that shouldn’t be going wrong in the first place. This promotes accountability and results in a smoother technology experience for you and your teams.
Expert – Level Support
We provide expert-level enterprise IT leaders to build and manage our execution of the strategy, including building processes and procedures that comply with applicable regulatory requirements to which our clients must adhere.
Meet Our Team
Our CEO, Sarah Tenisi, has spent more than 20 years in enterprise environments at Adobe and WageWorks. Sarah received her B.S. in MIS (Management Information Systems) from Santa Clara University. Focused on providing excellent IT services and leadership, she started TenisiTech in 2012.
Director of Client Services &
South Bay Client Lead
Our Director of Client Services, Carlo Cacciatore, has spent the last 7 years at TenisiTech building an enterprise service department. Focused on providing excellent IT services and defining IT leadership, he supports clients by building an IT strategy aligned with their business goals and a roadmap and budget to achieve that IT strategy.
Contact Carlo, selecting Los Gatos for Location.
Central Mountain Client Lead
Cecilia has spent the last 6 years at TenisiTech helping clients streamline and simplify their IT environments. Focused on providing excellent IT services and defining IT leadership, she understands clients’ unique needs “born in the cloud” and gets them organized around solid processes and procedures to help them scale in a secure and compliant way.
Contact Cecilia, selecting Central Mountain – Denver for Location.
Southern California Client Lead
Robby has spent twenty years in IT, most recently at TenisiTech helping clients with foundational changes that detangle years of technical debt and allow them to move forward with a cloud-first strategy. Focused on providing excellent IT services and defining IT leadership, his in-depth IT infrastructure experience allows him to solve some of the most complex technology by simplifying and modernizing our clients’ IT infrastructure.
Contact Robby, selecting Southern California for Location.
Helped us with our entire IT Infrastructure and now we outsource all IT to TenisiTech
“TenisiTech has been a valuable partner in helping us find the right technology solutions to meet the challenges of a healthcare environment that is constantly evolving. I continue to be impressed with their ability to understand our needs, their commitment to our success, and their knowledge that helps us prepare for the future.
Our confidence in their services has led to expanding our engagement with TenisiTech. As their value to The Elizabeth Hospice became evident, what started as a service contract to direct our IT department and provide project management support, grew to include systems administration and network support. The Elizabeth Hospice now is entirely outsourced to TenisiTech.
The security of knowing that TenisiTech is managing our technology has given us the time and freedom needed to focus on elevating the level of care we provide to patients, clients and the community and managing our assets more efficiently. We know with certainty that we have a reliable resource in TenisiTech, a resource that helps keep The Elizabeth Hospice at the forefront of a highly competitive industry.”
If someone were to compare the IT support across the 21 regional centers, we would come out number 1!
“The pandemic is another fantastic example of why I’m happy that we have TenisiTech, I don’t know what working from home would have looked like with our old structure. It may have gone OK, but I don’t think it would have gone nearly as well as it did. TenisiTech is innovative, forward thinking, and constantly looking for a quicker and more efficient way of doing things with the assistance of technology. I just want to brag. If someone were to compare the IT support across the 21 regional centers, we would come out number 1!”
Our internal team seems happy with both the coaching and new technology being utilized.
“I wanted to take a moment and share how impressed I have been with the TenisiTech team. We have pondered a few times what this transition to a telehealth model would look like if we hadn't made a shift in our IT structure when we did. Our internal team seems happy with both the coaching and new technology being utilized. I am hearing from staff that they feel responded to and their problems are being efficiently addressed. My own experience has been fantastic. I am truly grateful to be in partnership with you and your team.”
I already know we made the correct decision with moving to your company.
“I want to sing TenisiTech’s praises. They have such an amazingly responsive and capable team. We have already seen such improvement in the management style of this team. I already know we made the correct decision with moving to your company.”
The conversations I had with our CEO were that TenisiTech was worth every penny.
"You won over our staff because not only do you have the technical skills, but you have the human interactions skills. . . . TenisiTech brought a well-rounded approach to our IT Management that was really indispensable in solving our problem and taking our IT operation to the next level. We do not have a complex IT environment but what we had you made a lot better, a lot safer . . . without worry. You came, you looked, you audited, you did your assessment, and you said, “this is what you should be doing, this is the order of things.” That’s very comforting. The conversations I had with our CEO were that TenisiTech was 'worth every penny.'”
…the team has been proactive and able to resolve issues quickly. Excited to keep moving forward and gain hours back to my work week!
Wanted to let you all know how grateful we are for the quick turnaround time in getting things up and running.
“Just wanted to reach out and thank you all for the incredible win on Saturday getting our agent back online. I've highlighted it to the Executive Team as an area that we have immediately improved upon and wanted to let you all know how grateful we are for the quick turnaround time in getting things up and running. We had discussed that this was like a "worst case scenario" for us at this point in the transition and the way that it was handled gives me incredible confidence in our partnership.”
I’d be thrilled to accomplish so much in a normal year let alone a pandemic year!
TenisiTech took it on, did a fantastic job, and were very patient with us.
“I would not want to go back to where we were 2 years ago. Now that I’ve had the benefit of what a real IT support can do, I am amazed that we got by as long as we did without TenisiTech. HIPAA policy was a big project that had been sitting on the back burner because we weren’t sure how to tackle it. TenisiTech took it on, did a fantastic job, and were very patient with us.”
It is not often throughout my career, that I’ve been fortunate enough to work with a team as knowledgeable, approachable and accountable as TenisiTech
Having a group like TenisiTech who has that deep IT background embedded in its organization and can tap into it as needed has really been very helpful for us.
“The best thing VMRC has gotten from TenisiTech is the depth of knowledge in IT that we did not have before. Having a group like TenisiTech who has that deep IT background embedded in its organization and can tap into it as needed has really been very helpful for us.”
My company sees me as a hero because of TenisiTech.
“The beauty of TenisiTech is with your help we are now worry-free with peace of mind. We know the important stuff is going to get done well and timely, and we don't have to second guess that there is some scary gap out there in IT operations that will come back to bite us. I know a lot of nonprofits hit a wall when they had to transition from working on site to working from home. We didn't even notice we were working from home. It just magically happened. My company sees me as a hero because of TenisiTech.”