Managed IT Services

Those who’ve worked with you say you can do it all. But when it comes to the technology your company relies on, you’re dealing with an increasingly complex IT infrastructure that’s hard to manage and understand.

As a result, you’re experiencing more downtime and tech problems these days, destroying your ability to meet your goals and stay competitive. You’re frustrated by tech companies that made big promises when you signed up but don’t deliver.

Our managed IT services help you get the most out of your technology by simplifying day-to-day management. You gain instant and exclusive access to the expertise and talent we offer as managed service providers.

But you need more than basic IT services. Basic IT responds with quick fixes but leaves the big problems untouched, so systems keep going down, data is lost, and deadlines get thrown out the window.

Our outsourced IT services do more than fix the problems at hand. Our proactive managed IT services leadership thinks strategically. We get to the root of repeated issues and look for real fixes that reduce downtime, increase productivity, and save you money. We believe our goals aren’t met unless you meet yours.

You need forward-thinking IT partners who work with you and guide your companies’ future technology–better, faster, more efficient. We provide you with a plan encompassing a strategy, roadmap, and budget.

Managed IT Services Package

At TenisiTech we have structured a complete pricing package that includes the perfect blend of day-to-day IT support with CIO-level expertise. Instead of billing you for hours or projects, we take a holistic approach, so that all of your technology works together like it should and your people feel comfortable getting the most out of your technology investments.

See how we've helped CEOs like you accomplish big goals.

You won over our staff because not only do you have the technical skills, but you have the human interactions skills. . . . TenisiTech brought a well-rounded approach to our IT Management that was really indispensable in solving our problem and taking our IT operation to the next level. We do not have a complex IT environment but what we had you made a lot better, a lot safer . . . without worry. You came, you looked, you audited, you did your assessment, and you said, “this is what you should be doing, this is the order of things.” That’s very comforting. The conversations I had with our CEO were that TenisiTech was “worth every penny.”

-Jose R. Rivera, Director of Administration Privacy and Compliance, Lincoln Families

The best thing VMRC has gotten from TenisiTech is the depth of knowledge in IT that we did not have before. Having a group like TenisiTech who has that deep IT background embedded in its organization and can tap into it as needed has really been very helpful for us.

- Claudia Reed, CFO VMRC

It is not often throughout my career, that I’ve been fortunate enough to work with a team as knowledgeable, approachable and accountable as TenisiTech.

- Debby Jones, Accounting, The Elizabeth Hospice

I’d be thrilled to accomplish so much in a normal year let alone a pandemic year!

- Allison Becwar, CEO, Lincoln Families

…the team has been proactive and able to resolve issues quickly. Excited to keep moving forward and gain hours back to my work week!

- Bob Buckler, Director of Ops C32 Designs

The pandemic is another fantastic example of why I’m happy that we have TenisiTech, I don’t know what working from home would have looked like with our old structure. It may have gone OK, but I don’t think it would have gone nearly as well as it did. TenisiTech is innovative, forward thinking, and constantly looking for a quicker and more efficient way of doing things with the assistance of technology. I just want to brag. If someone were to compare the IT support across the 21 regional centers, we would come out number 1!

- Claudia Reed, CFO, Valley Mountain Regional Center

Just wanted to reach out and thank you all for the incredible win on Saturday getting our agent back online. I've highlighted it to the Executive Team as an area that we have immediately improved upon and wanted to let you all know how grateful we are for the quick turnaround time in getting things up and running. We had discussed that this was like a "worst case scenario" for us at this point in the transition and the way that it was handled gives me incredible confidence in our partnership.

- Louis Marshall, Solutions Manager, Officium Labs

The beauty of TenisiTech is with your help we are now worry-free with peace of mind. We know the important stuff is going to get done well and timely, and we don't have to second guess that there is some scary gap out there in IT operations that will come back to bite us. I know a lot of nonprofits hit a wall when they had to transition from working on site to working from home. We didn't even notice we were working from home. It just magically happened. My company sees me as a hero because of TenisiTech.

Jose Rivera, Director of Operations, Lincoln Families

I want to sing TenisiTech’s praises. They have such an amazingly responsive and capable team. We have already seen such improvement in the management style of this team. I already know we made the correct decision with moving to your company.

- Nina Asay, SR. Director of Administrator & Operations, The Arc San Franciso

I would not want to go back to where we were 2 years ago. Now that I’ve had the benefit of what a real IT support can do, I am amazed that we got by as long as we did without TenisiTech. HIPAA policy was a big project that had been sitting on the back burner because we weren’t sure how to tackle it. TenisiTech took it on, did a fantastic job, and were very patient with us.

- Claudia Reed, CFO, Valley Mountain Regional Center

I wanted to take a moment and share how impressed I have been with the TenisiTech team. We have pondered a few times what this transition to a telehealth model would look like if we hadn't made a shift in our IT structure when we did. Our internal team seems happy with both the coaching and new technology being utilized. I am hearing from staff that they feel responded to and their problems are being efficiently addressed. My own experience has been fantastic. I am truly grateful to be in partnership with you and your team.

- Allison Becwar, President & CEO, Lincoln Families

6 Things an IT Leader Should Do for YOU

Learn the key components of success for a leading managed IT services company. Best practices and customer service are just the beginning. If you’re unsure what you should look for in a managed IT services provider, check it out.

Watch our video or download our guide to discover 6 things.

6 Things an IT Leader Should Do for YOU

Learn the key components of success for a leading managed IT services company. Best practices and customer service are just the beginning. If you’re unsure what you should look for in a managed IT services provider, check it out.

Watch our video or download our guide to discover 6 things.

IT Infrastructure

IT Infrastructure begins with a solid network architecture strategy. Everything in that network must work together. When it doesn’t, you have IT problems. We have both broad and specialized experience working with various types of server infrastructure. We work with best-in-class equipment vendors and stay engaged in the rapidly changing networking landscape. From managing firewalls to moving to the cloud to executing backup strategies, we manage it all and make sure it works.

We help you get real productivity out of Google Workspace and Office 365. Moving beyond just email, we help your teams adopt OneDrive for Business and SharePoint in Microsoft’s platform and Google Drive and Google Sites, providing real-time collaboration on documents and enhanced web conferencing integration. Then, industry-specific applications provide more unique solutions. We’ve got you covered there, too, with a team of industry-specialized experts.

Collaboration Solutions

Productivity & Collaboration Solutions

We help you get real productivity out of Google Workspace and Office 365. Moving beyond just email, we help your teams adopt OneDrive for Business and SharePoint in Microsoft’s platform and Google Drive and Google Sites, providing real-time collaboration on documents and enhanced web conferencing integration. Then, industry-specific applications provide more unique solutions. We’ve got you covered there, too, with a team of industry-specialized experts.

Mobile Device Management

Chances are, you have many employees conducting business on mobile devices: phones, tablets, and laptops. You must secure these vulnerable access points to your systems. But your people also need to be able to work. We deploy Mobile Device Management (MDM) platforms to seamlessly manage your devices without compromising usability. In fact, our proven MDM system builds resiliency and security that enhances productivity, not stifle it.

Within any organization, your IT team must strike a balance between productivity and security. As a managed service provider, we’ve seen firsthand what happens when this balance is not achieved. We take a layered security approach. In it, we look at the big picture across various entry points to determine where you need stronger security. Network protection, email/spam protection, antivirus management, patching, access management, and vulnerability management–They’re all part of a thorough layered approach to security.

Layered Security Services

Layered Security Services

Within any organization, your IT team must strike a balance between productivity and security. As a managed service provider, we’ve seen firsthand what happens when this balance is not achieved. We take a layered security approach. In it, we look at the big picture across various entry points to determine where you need stronger security. Network protection, email/spam protection, antivirus management, patching, access management, and vulnerability management–They’re all part of a thorough layered approach to security.

Account Lifecycle Management

Account lifecycle management is the creation, modification, and disablement of access for staff during their tenure with your organization. Our onboarding and offboarding procedures ensure employees who need access get it quickly, and when they don’t, we remove it, keeping your data security plan intact.

Watch a video about the tool we use to make this process easier and even try the tool yourself.

Your IT environment needs a plan to succeed. To make that happen, you need a detailed budget for the lifecycle management of hardware and software. Did you know the average laptop or desktop only lasts three years? You need a plan to slowly replace your most outdated equipment so you don’t get hit with a huge technology bill a few short steps down the road. Having to Replace a whole fleet of obsolete machines at once? That’s an expense you can’t afford to have to explain to the board. Your CFO will thank for your foresight and leadership. Servers require similar consideration. Our lifecycle management service helps you understand the true costs of technology so you can plan and budget.

Hardware and Software Lifecycle Management

Hardware and Software Lifecycle Management

Your IT environment needs a plan to succeed. To make that happen, you need a detailed budget for the lifecycle management of hardware and software. Did you know the average laptop or desktop only lasts three years? You need a plan to slowly replace your most outdated equipment so you don’t get hit with a huge technology bill a few short steps down the road. Having to Replace a whole fleet of obsolete machines at once? That’s an expense you can’t afford to have to explain to the board. Your CFO will thank for your foresight and leadership. Servers require similar consideration. Our lifecycle management service helps you understand the true costs of technology so you can plan and budget.

Let’s talk about your managed IT service needs.