IT Disaster Recovery

It’s the moment you realize a disaster has brought your entire operation to a screeching halt – every employee and customer held in the balance, the board looking at you for answers. When will you have operations restored? Can we work at half capacity? How much is this costing us? IT disaster recovery doesn’t stop unforeseen events from happening. It means you go into this with a plan. You’ve tested it and know it will work. 

You’re ready for the tough questions and have a team standing by to take immediate action. You have a roadmap to get your people back to work, keep customers happy, your reputation intact, and the financial health of your organization secured.

IT Disaster Recovery and IT Business Continuity

They say you know what you’re really made of when faced with a disaster. Your leadership during disaster recovery reinforces why they chose you to lead this company in the first place. 

To accomplish this, you need an IT disaster recovery plan and recovery team that includes IT incident response. Everyone on this team–whether in-house or an outside partner–has a job to do. Together, we secure the company’s future. We take deliberate actions today to restore operations, instantly when possible. That’s where business continuity comes in. 

What Is Business Continuity?

Any downtime hurts your company. Latest Aberdeen research shows the average cost of downtime is now $260,000 per hour, up 60% since Gartner’s 2014 study.  

The gold standard in disaster recovery is IT business continuity. Have a system in place to keep operations running in the face of disaster while IT incident response restores normal operations. Business continuity means no downtime. You have the ability to instantly execute your IT business continuity plan.

Your IT Disaster Recovery Plan Solves Real Problems

It doesn’t matter what caused the disaster. Our IT Disaster consultant creates a roadmap that works to solve the problems, like: 

  1. Employees cannot work in the office. Servers and infrastructure function properly. 
  2. A disaster has impacted the office. Servers and networks cannot be accessed.  
  3. Cybercriminals unleashed a ransomware attack. Servers and data are being encrypted, preventing their use.

Are you prepared for an IT Disaster?

Take our quiz to find out your level of preparedness for an IT Disaster that may impact servers, infrastructure, networks, data, and more.
At the end of the quiz, you’ll get basic directions to improve your preparation.

Your IT Disaster Consultant In Action

As your disaster consultant, we help you develop a plan before these events happen so they don’t ruin your day or your next CEO evaluation. 

We ask critical questions like: 

  1. Can you leverage cloud technology to gain resiliency? Moving systems and applications out of the office reduces the impact of a disaster. Let’s create resiliency and less dependency on a physical office.  
  2. Do you currently have a backup strategy? This includes Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). And more importantly, are you testing periodically to make sure it works? Can people get to the systems and data they need? 
  3. Are core applications configured with appropriate redundancy options? Simply put, are you backing up more than one copy and in multiple places? All of this happens automatically and synchronously. so everyone’s always working with the same up-to-date information. Win! 
  4. Is there an IT incident response plan in place? How should IT respond and communicate as your disaster recovery partner based upon the severity of the incident?  

Don’t recreate the wheel planning for a disaster. We use proven strategies so you’re ready for anything.

Helped us with our entire IT Infrastructure and now we outsource all IT to TenisiTech

“TenisiTech has been a valuable partner in helping us find the right technology solutions to meet the challenges of a healthcare environment that is constantly evolving. I continue to be impressed with their ability to understand our needs, their commitment to our success, and their knowledge that helps us prepare for the future.

Our confidence in their services has led to expanding our engagement with TenisiTech. As their value to The Elizabeth Hospice became evident, what started as a service contract to direct our IT department and provide project management support, grew to include systems administration and network support. The Elizabeth Hospice now is entirely outsourced to TenisiTech.

The security of knowing that TenisiTech is managing our technology has given us the time and freedom needed to focus on elevating the level of care we provide to patients, clients and the community and managing our assets more efficiently. We know with certainty that we have a reliable resource in TenisiTech, a resource that helps keep The Elizabeth Hospice at the forefront of a highly competitive industry.”

Sarah McSpadden, Director, The Elizabeth Hospice

If someone were to compare the IT support across the 21 regional centers, we would come out number 1!

“The pandemic is another fantastic example of why I’m happy that we have TenisiTech, I don’t know what working from home would have looked like with our old structure. It may have gone OK, but I don’t think it would have gone nearly as well as it did. TenisiTech is innovative, forward thinking, and constantly looking for a quicker and more efficient way of doing things with the assistance of technology.  I just want to brag. If someone were to compare the IT support across the 21 regional centers, we would come out number 1!”

 

Claudia Reed, CFO, Valley Mountain Regional Center

Our internal team seems happy with both the coaching and new technology being utilized.

“I wanted to take a moment and share how impressed I have been with the TenisiTech team.  We have pondered a few times what this transition to a telehealth model would look like if we hadn't made a shift in our IT structure when we did.  Our internal team seems happy with both the coaching and new technology being utilized.  I am hearing from staff that they feel responded to and their problems are being efficiently addressed.  My own experience has been fantastic.  I am truly grateful to be in partnership with you and your team.”

 

Allison Becwar, President & CEO, Lincoln Families

I already know we made the correct decision with moving to your company.

“I want to sing TenisiTech’s praises. They have such an amazingly responsive and capable team. We have already seen such improvement in the management style of this team. I already know we made the correct decision with moving to your company.”

 

Nina Asay, Sr. Director of Administration & Operations, The Arc San Francisco

The conversations I had with our CEO were that TenisiTech was worth every penny.

"You won over our staff because not only do you have the technical skills, but you have the human interactions skills. . . . TenisiTech brought a well-rounded approach to our IT Management that was really indispensable in solving our problem and taking our IT operation to the next level. We do not have a complex IT environment but what we had you made a lot better, a lot safer . . . without worry. You came, you looked, you audited, you did your assessment, and you said, “this is what you should be doing, this is the order of things.” That’s very comforting. The conversations I had with our CEO were that TenisiTech was 'worth every penny.'”

 

Jose Rivera, Director of Operations, Lincoln Families

…the team has been proactive and able to resolve issues quickly. Excited to keep moving forward and gain hours back to my work week!

 

Bob Buckler, Director of Ops C32 Designs

Wanted to let you all know how grateful we are for the quick turnaround time in getting things up and running.

“Just wanted to reach out and thank you all for the incredible win on Saturday getting our agent back online. I've highlighted it to the Executive Team as an area that we have immediately improved upon and wanted to let you all know how grateful we are for the quick turnaround time in getting things up and running. We had discussed that this was like a "worst case scenario" for us at this point in the transition and the way that it was handled gives me incredible confidence in our partnership.”

 

Louis Marshall, Solutions Manager, Officium Labs

I’d be thrilled to accomplish so much in a normal year let alone a pandemic year!

 

Allison Becwar, President & CEO, Lincoln Families

TenisiTech took it on, did a fantastic job, and were very patient with us.

“I would not want to go back to where we were 2 years ago. Now that I’ve had the benefit of what a real IT support can do, I am amazed that we got by as long as we did without TenisiTech. HIPAA policy was a big project that had been sitting on the back burner because we weren’t sure how to tackle it. TenisiTech took it on, did a fantastic job, and were very patient with us.”

 

Claudia Reed, CFO, VMRC

It is not often throughout my career, that I’ve been fortunate enough to work with a team as knowledgeable, approachable and accountable as TenisiTech

 

Debby Jones, Accounting, The Elizabeth Hospice

Having a group like TenisiTech who has that deep IT background embedded in its organization and can tap into it as needed has really been very helpful for us.

“The best thing VMRC has gotten from TenisiTech is the depth of knowledge in IT that we did not have before. Having a group like TenisiTech who has that deep IT background embedded in its organization and can tap into it as needed has really been very helpful for us.”

 

Claudia Reed, CFO, Valley Mountain Regional Center

My company sees me as a hero because of TenisiTech.

“The beauty of TenisiTech is with your help we are now worry-free with peace of mind.  We know the important stuff is going to get done well and timely, and we don't have to second guess that there is some scary gap out there in IT operations that will come back to bite us.  I know a lot of nonprofits hit a wall when they had to transition from working on site to working from home. We didn't even notice we were working from home. It just magically happened.  My company sees me as a hero because of TenisiTech.”

 

Jose Rivera, Director of Operations, Lincoln Families

Let us show you how to create a disaster recovery that works.